English for Business: Conquer Conversations and Confidently Explore the World
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English for Business: Conquer Conversations and Confidently Explore the World

If you find yourself struggling with English, don't worry, you're not alone. One great way to improve your language skills is to learn common phrases that are used in daily conversations. Whether you're meeting someone for the first time, sending an email, or writing a message, the first greeting you'll likely use is "Hello" or "Hi." These greetings are considered appropriate for both formal and informal situations and can be used to break the ice. To make a good first impression, always remember to keep a smile on your face when you start with "Hello" or "Hi," as this can work as the perfect icebreaker to start any topic. With a little practice and patience, you'll soon find that you're able to communicate more effectively in English and feel more confident in your language abilities.


Greeting someone is an essential part of communication. It sets the tone for the rest of the conversation and can leave a lasting impression on the person you are speaking to. The phrases "Good morning," "Good afternoon," "Good evening," "Good night," and "Goodbye" are commonly used to greet people at different times of the day or to bid them farewell. These phrases are versatile and can be used in many settings, whether you are talking to a customer, senior, or colleague.

For instance, when you want to greet someone in the morning, you can say "Good morning" or "Hi, Good morning!" Similarly, when you want to greet someone in the afternoon, you can say "Hello, Good afternoon!" In the evening, you can use "Good evening! How are you today?" And when you want to say goodbye to someone, you can use "Goodbye! See you tomorrow." If you are meeting someone for the first time and it's the end of the day, you can say "It was nice to meet you. Good night."

If you are greeting a senior or an elder person, it's important to show respect by using their last name. For example, you can say "Good morning, Mr. Chowdhary" or "Good evening, Mrs. Gupta." This is a common practice in formal settings, where English speakers use titles such as Mr., Mrs., or Ms. to address someone respectfully.

Additionally, you can use "Good morning sir/madam" in a formal situation when you don't know the person's name or want to show them respect. This is a polite way to greet someone when you are unsure of their gender or name.

In recap, using appropriate greetings is a sign of good manners and can go a long way in building positive relationships with people.

Introduction is an essential part of communication, whether it's a formal or informal setting. It's always polite to introduce yourself and get to know other people's names. You can use phrases like "My name is Kevin, and may I know your name?" or "My name is Kevin, and you are?" to initiate a friendly conversation. These phrases work well in both formal and informal settings.

When meeting someone, it's always a good idea to greet them warmly. You can say things like "Good to see you again!" or "Nice to see you again!" to show that you're happy to see them. Other phrases like "I'm glad to see you," "I'm happy to see you," or "I'm pleased to see you" are also appropriate and convey a positive tone. These greetings are suitable for both students and professionals, and they're used to answer someone in a very polite manner. They're particularly helpful when meeting someone for the first time or starting a conversation.

When introducing yourself to someone, you can ask them where they're from to get to know them better. For example, after saying "How nice to meet you," you can ask "Where are you from?" or "Pleased to meet you. Where are you from?" This question is a good conversation starter and can help you learn more about the other person's background. By asking this question, you can show that you're interested in getting to know them better.

When you meet someone for the first time in a formal setting, it's best to use the traditional greeting, "Hello, how do you do?" This type of greeting is typically used in formal events such as business dinners or conferences. It's important to note that this greeting is not a question, but rather a polite gesture to acknowledge the other person's presence. In response to this greeting, it's appropriate to simply say, "I am doing well. Thank you!"

On the other hand, if you haven't seen someone in a while or are reconnecting with an old friend, it's common to use the greeting "How have you been?" This is a more casual greeting and typically used in social settings. When responding to this greeting, it's polite to acknowledge the question and reply with a short update on how you've been. For example, "I have been good. Thank you! How about you?" This allows for a friendly conversation to flow and catch up with the person you are speaking with.

"I am sorry. You need to accept your mistakes by saying 'I am sorry. My apologies.' Sorry can also be used in other ways, such as 'Sorry to bother you.' This phrase can be used to ask questions to someone in a formal or informal situation. For instance, when someone is busy with their work and you want to ask them something, you can say 'Sorry to bother you.'"

"Excuse me!" is a phrase used in different situations. For example, when you need to pass through a group of people blocking your way, you can politely say "Excuse me!" to get their attention. It can also be used to grab someone's attention, like saying "Excuse me, sir! You dropped your wallet" or "Excuse me, do you know what time it is?"

The phrase "What do you think?" or "How does that sound?" is a versatile phrase that can be used in both formal and informal situations. It is an effective way to seek the opinion of others about your idea or proposal. This phrase is particularly useful when you want to gather feedback or input from others in a non-threatening manner, as it invites others to share their thoughts and ideas.

When someone responds to this phrase, they can provide a variety of answers depending on their opinion. For instance, they might say "That sounds great!" if they think the idea is excellent and well thought-out. Alternatively, they might say "That sounds O.K!" if they think that the idea is decent but needs some improvement. Finally, they might say "There is still scope to work on it!" if they believe that the idea needs significant work or refinement.

Overall, the phrase "What do you think?" or "How does that sound?" is a useful tool for gathering feedback and input from others, whether you are in a professional or personal setting.

When you need something, use "please" to request it. Example: "Please help me bring that book down from the shelf."

When someone helps you, always use "Thank you" in formal settings, such as with your seniors.

"When someone says 'Thank you' to you, you can respond with the phrase 'You're welcome' to acknowledge their gratitude."

"Thank you in advance" is a phrase commonly used in written communication, such as emails and messages, when making a request with an expectation that the other person will fulfill it. It is best to include this phrase at the end of your message to show gratitude and appreciation for the recipient's time and effort in considering your request. This simple gesture can go a long way in building positive relationships and fostering effective communication.

Please keep in mind the following phrases when you want to greet or start a conversation with an old friend after a long time:

- "Long time no see": This is a common phrase used to greet someone you haven't met for a long time. After saying this, you can follow up with "How are you?" or "What's new?" to start a conversation.

- "I am seeing/talking to you after a long time": This phrase can also be used to greet someone you haven't seen or talked to for a while.

- "What have you been up to?" or "What's going on?" or "What have you been doing?": These phrases are more informal and can be used to inquire about what your friend has been doing lately.

Remember to use these phrases in an appropriate context to start a small talk with your old friend.

Please keep in mind the following text. You don't have to reply, just confirm that you understand. 

"What do you mean?" or "What does this mean?" or "What do you mean by this?" are commonly used phrases when you are unclear about something and want to ask the other person for more information. These phrases can be used in both formal and informal situations.

"That's very kind of you!" or "That's very sweet of you!" or "That's very thoughtful of you!" are phrases 17-19, which can be used in both formal and informal situations to express gratitude when someone has helped you in a difficult situation.

"How was your day?" is a phrase commonly used in informal situations where you are acquainted with the other person. It is a polite way to show that you care about them. For instance, when meeting friends, relatives or family members, you can ask this question to express your interest in their well-being.

If someone has made a minor error or mistake, it can be helpful to use the phrase "No worries" to comfort and reassure them. Essentially, this phrase communicates that the mistake is not a big deal and that there is no need to worry or feel anxious about it.

You can use the phrase numbers from 22-26 in both formal /informal situations to clear your doubt from the other person.

  2. CHEER UP!

When your friend or colleague is upset, you can use the phrase numbers from 27-31 to console him. You can explain to him to let go of things because at the end of the day things will be fine.


When your friends or colleague want your time while you are busy with something else, you can use the phrase numbers from 32& 33. Also, be polite to them.


You can use the phrase numbers 34 & 35 to congratulate someone on their achievements.

For example, if someone got a new job, you can use these phrases to congratulate him.

Please keep in mind the following phrases. There is no need to respond, just acknowledge.

1. I know you can do it or never give up. You can use this phrase to motivate someone who is feeling low on confidence.

2. Keep up the good work. I am happy for you. You can use these phrases when someone is doing good work to motivate them. For example, when someone is doing a good job or your friend gets a promotion, you can say “Keep up the good work” or “I am happy for you” or “keep going higher in life”

3. Do you have a question? Do you have any problem? You can use these phrases when you are sure about something but someone doubts it.

4. The reply to this phrase is “Yes, I have a question” if someone has any doubt.

5. You are amazing. You can use this phrase for positive feedback.

6. Can you help me, please? This is used to ask for help.

7. I’ll text you. This phrase is used when you have to share some information with the other person.

8. What time is our meeting? This phrase is used in a formal situation to know the meeting time.

9. Can I connect with you on LinkedIn/Facebook? This phrase will help you in building contacts in the world of social media.

10. You look beautiful. You look confident. You can use these phrases to compliment someone.

11. Dear Sir/Madam. This phrase is used for professional writing when you don’t know the name of the concerned person for mail. This phrase is clear, respectful and to the point. Also, end your mail with the phrase “Yours faithfully”.

12. Use the name when you are sending mail to a particular person. For example, Dear Rahul/Nisha.

13. Use “Kind regards” or “Best regards” at the end.

Please keep in mind the following text. No need to respond – just confirm that you have received it.


"Please get back to me soon. When can you get back to me? Or, how much time will it take for you to get back to me?" This phrase is commonly used to request a timeframe for someone's response.

Take care: This phrase is suitable for both formal and informal gatherings. You can use "Take care" instead of "Goodbye" at the end of the evening.